Information Technology Reference
In-Depth Information
Table25-2 Troubleshooting NetRanger (continued)
Symptom
Possible Problem
Suggested Actions
You receive the
following error
message during
file transfer
between Sensors
and Directors:
Error transferring
file from
source_file to
destination_file
(continued)
If none of the subdirectories are
owned by user root, follow
these steps:
1.
Start the Director interface
with the
ovw &
command.
Caution
: Ensure that no
Machine icons are selected
before continuing with the next
steps. If you select any Machine
icons, then nrConfigure deletes
and creates databases on the
selected machines only.
2.
Click Advanced,
nrConfigure DB, Delete on
the Security menu.
3.
Click Advanced,
nrConfigure DB, Create on
the Security menu.
Another problem may occur if
you answer
no
when
nrConfigure prompts you to
download the latest
configuration files. The solution
for the problem is to delete and
re-create new nrConfigure
databases, as outlined
previously.
