Information Technology Reference
In-Depth Information
Table24-3 Installation Error Messages on Solaris, HPUX, and AIX (continued)
Error Message
Reason for Error
User Action
ERROR: The patch
bos.libpthreads4.3.0.2 has
to be installed for the
product to work correctly.
Install bos.libpthreads
patch 4.3.0.2 and retry
installation. Exiting.
(This applies to the AIX
platform only.)
The patch bos.libpthreads
4.3.0.2, which is required
on AIX 4.3 systems, is not
installed on the system.
Install the patch
bos.libpthreads 4.3.0.2,
and then rerun the
installation program. Refer
to the
Installing Essentials
manual on CCO for more
information.
WARNING: The patch
x1C.rte3.1.4.8 has to be
installed for the product to
work correctly.
(This applies to the AIX
platform only.)
The patch x1C.rte3.1.4.8 is
not installed. This might
cause Essentials to work
incorrectly.
Complete the installation
program, and then install
the patch x1C.rte3.1.4.8.
Refer to the
Installing
Essentials
manual on CCO
for more information.
Accessing the Essentials Server
The Essentials server uses the port 1741. Make sure that you enter the correct URL when accessing the
server:
http://
server_name
:1741
Here,
server_name
is the name of the Essentials server.
If you still cannot access the server, enter the following command at a DOS prompt to make sure that
your server is running:
ping server_name
If you get a message that the server is “alive” and get a proxy error when you try to connect to the server,
make sure that the proxy is set up correctly. If your server is configured to use a proxy server outside the
firewall (specified in Netscape Navigator under Options; Network Preferences; Proxies), you will get
proxy errors if you have incorrectly configured the proxy to ignore requests to a certain machine, set of
machines, or domain.
Your proxy is set up incorrectly if you encounter any of the following:
You receive an error message that you are using a proxy outside the firewall.
•
The proxy server recognizes www-int as an internal server, so it does not proxy requests to that
server.
•
You set up a new internal server, www-nms, but when you make a request to the proxy server, it does
not recognize www-nms as an internal server and proxies the request.
•
The proxy server outside the firewall tries to request data from a server inside the firewall, and the
request is blocked.
•
You get a “Connection Refused” error from the proxy server.
•
