Travel Reference
In-Depth Information
Brief 1
The Brown family fr
o
m London have £1,800 to spend on a much-needed, two-week summer holiday. Mr and
Mrs Brown have 2 ch
i
ld
r
en - Debbie aged 6 and Darren 4. They are looking for self-catering accommodation
in a fairly quiet Mediter
r
anean resort with lots of facilities for the children, including a swimming pool. They
want accommodation with a sea view and are prepared to pay a supplement for this. They want to travel
in the last 2 weeks of July, maki
n
g the journey by coach. Find a package holiday by coach that meets their
requirements and provide the n
e
cessary information and evidence as described in the introduction to this
task.
Brief 2
John and Betty Swinton have always dreamed
of a cruising holiday and now have the time and money to be
able to enjoy one, having both just retired from the civil service. They like the idea of a Caribbean cruise, but
don't want to be away from their London home f
o
r more than three weeks. A traditional cruise with plenty
of entertainment and like-minded people would suit them best. They are fairly fl exible on timing and could
go away any time in May/June or September/October. They have a total budget of £6,000 between them
to cover all costs and want the best double cabin within thi
s
budget. They are looking for a fl y-cruise using a
London airport. Find a cruise package that meets their requirements and provide the necessary information
and evidence as described in the introduction to this task.
Task 4
Lucy wants to give the new Apprentices some practice in selecting a
nd
costing tailor-made holidays using
both brochures and the internet before they start their jobs in the a
g
encies (P5). She has produced the
following two typical travel agency scenarios for the new recruits to work
o
ut, but would like you to attempt
them fi rst to come up with some example answers that she could use.
For each customer brief you are asked to recommend and cost an appropr
i
ate tailor-made holiday that
meets the needs of the customers. You must submit a full, written day-by-d
a
y itinerary for the selected
holiday, which must include all the information the customers would need, as well a
s
a calculation of the total
price. This should include passport, visa and vaccination requirements applicable t
o
the holiday destinations
chosen. You are also required to produce other information that the customers will
need, including check-
in details, fl ight numbers and timings, accommodation details and baggage allow
a
nces. This must be
supported by evidence in the form of brochure pages, screen shots or printouts to
c
onfi rm costs of the
individual components and all the travel arrangements. You should also, verbally or in writing, explain why
you selected that particular package holiday for the customer and how it meets all aspects
of the customer
brief.
This task is designed to produce evidence for P5.
