Travel Reference
In-Depth Information
they have to carry out. Whatever the format adopted by
the employer, there are a number of key points to bear
in mind before and during the any interviews.
22 Salop Road
Newtown
DG45 8DS
Tel: 90643 352771
Advance preparation
Mr H Brown
Tourism Offi cer
Runnymore Borough Council
Council Offi ces
Runnymore
RT23 8RS
You need to prepare well before you attend the
interview by:
•
Acknowledging the invitation for interview
promptly;
•
Planning your journey in advance and arriving in
2 August 2010
good time;
Dear Mr Brown
•
Wearing appropriate dress for the interview;
•
Finding out as much as you can about the
Post of Tourist Information Centre Assistant
organisation;
Further to our recent telephone conversation
please fi nd enclosed my CV for your consideration.
As explained, I have been working in tourism in
Australia for the past 12 months, helping to run an
activity centre for overseas visitors.
•
Re-reading the job details, summarising what you
consider to be your major strengths;
•
Anticipating and preparing answers to likely
questions;
I completed a BTEC National Diploma in Travel
and Tourism in 2004 and worked in retail prior to
starting on the course. I am fl uent in German and
have a good grasp of the French language. During
my BTEC course I successfully completed Welcome
Host training.
•
Listing any questions you wish to ask.
Attending interviews
During any interviews you must try to impress the
interviewer(s) as much as possible by projecting a
positive image and attitude at all times. Introduce
yourself on entering the interview room and, if given
the opportunity, shake hands with the interviewer(s).
Although it can be a stressful time, try to smile, relax
and stay calm. Many of the above points apply just as
well when you are asked to take part in a telephone
interview to screen candidates. You may be asked to
complete a test as part of the interview, e.g. a numeracy
or IT test. In certain circumstances, you may be asked
to complete a psychometric test, which tries to assess
an individual's character from a series of inter-related
questions.
I am available for interview at any time that is
convenient to you and look forward to hearing back.
Your sincerely
Amy Sparks
Fig 6.5 - A letter of application for a job.
demands of the job on offer. For you as the candidate
going for an interview, it is your chance to sell yourself to
the employer while at the same time assessing whether
you would be happy to work in the organisation. An
interview may be on a one-to-one basis or a panel
interview. You may also fi nd that you are contacted by
telephone ahead of the formal interview and asked
questions about your skills and experience. Some
employers use this as a way of 'screening' unsuitable
candidates, thereby reducing the number of interviews
In most cases, interviews take place between an
interviewer and just one interviewee. However, for
certain jobs that involve a lot of teamwork, candidates
may be asked to complete group tasks so that they
can be assessed on their team working, leadership and
negotiation skills. This is common for airline jobs and
overseas jobs with tour operators.
