Information Technology Reference
In-Depth Information
Table24-5 Troubleshooting Suggestions (continued)
Error Message
Possible Reasons
Actions
If any IP addresses are not on the list,
then the device name-to-IP address
mapping is incorrect. Update the
naming services (DNS, /etc/hosts, etc.)
with the missing IP addresses.
6.
System
Configuration:
server runtime
error when
running Admin;
System Admin;
Device
Configuration
task.
CMLogger is not
running.
Same action steps as the previous row,
which has “CMLogger is not running” as a
possible reason.
“TFTP server on
the device timed
out” error appears
during operation
on Cisco 700
Series devices.
The TFTP client
cannot be accessed
on the Essentials
server.
Check whether the TFTP client is available
on the Essentials server.
Solaris: /usr/bin/tftp
Windows NT: nnt\system32\tftp.exe
Information for Troubleshooting CWSI
(CiscoWorks for Switched Internetworking) Campus
The following subsections provide information to troubleshoot CWSI Campus:
•
Understanding CWSI Campus Background Processes
•
Starting CWSI Campus
•
Improving CWSI Campus Performance
•
Entering Valid Community Strings
•
Working with Discovery
•
Display Discrepancy Reports
Understanding CWSI Campus Background Processes
To use many of the troubleshooting techniques, you must first understand the background processes of
CWSI Campus. Refer to the “Enabling trace or debug” and “Stopping and Starting CWSI Campus
Processes” sections for information about understanding and working with the CWSI Campus
background processes:
CWSI Campus includes the following major technology components that enhance the overall
performance:
•
A multithreaded discovery process for identifying network devices and accessing SNMP and
RMON information
