Information Technology Reference
In-Depth Information
24
CHAPTER
Troubleshooting CiscoWorks 2000
Objectives
The main objective of this chapter is to present troubleshooting information for problems commonly
encountered when installing and using CiscoWorks 2000 (RME 2.2 and CWSI 2.4). It contains the
following sections:
Introduction to the Network Management Products Family CiscoWorks 2000
•
Troubleshooting Information for CiscoWorks 2000 Installation and Setup
•
Methods for Evaluating and Troubleshooting RME Problems
•
Information for Troubleshooting CiscoWorks for Switched Internetworking (CWSI) Campus
•
Troubleshooting Information for Applications Included in CWSI Campus (VlanDirector,
AtmDirector, TrafficDirector, and CiscoView)
•
Introduction
CiscoWorks 2000 is a family of management products that combines the best of enterprise router and
switch management functionality with easy-to-access deployment of web-based technologies.
CiscoWorks 2000 offers a new model of network-management solutions for large, fast-changing
enterprise networks. Resource Manager Essentials and CWSI Campus make up the foundation of the
CiscoWorks 2000 family, This new generation of management tools leverages the power of the Internet
to bring network-accessible knowledge to the management process, and to give users standard
web-browser access to management functionality. The CiscoWorks 2000 products integrate switch and
router management, provide management application integration via the browser-based Cisco
Management Connection, and share common services between functional modules.
Cisco delivered its first Internet-based product when it shipped Resource Manager in 1997, and it
integrated several separate applications into a single suite called CiscoWorks for switched Internetworks
(CWSI). CiscoWorks 2000 takes these products a step further. Cisco has added management
functionality that crosses switches and routers, has dramatically increased web-accessible features, and
has integrated existing products onto a common management foundation to leverage a single set of
background services.
CWSI Campus offers sophisticated traffic management, ATM management, VLAN management, and
device configuration to CiscoWorks 2000. It complements the Resource Manager Essentials automated
software upgrade, inventory, and configuration management features. The two applications share some
back-end processes, which allows Resource Manager Essentials to run on a standalone basis but requires
that CWSI Campus be installed with Resource Manager Essentials as a base to build upon.
