Information Technology Reference
In-Depth Information
social search Social search refers broadly to the process of finding information online with the
assistance of social resources. For example, most commercial search engines use some social
resources to improve the search experience through re-ranking or keyword suggestions. Other
social search behaviors include asking other people for assistance with a search or conducting
a search over an existing database of social content (e.g., public Twitter postings).
strategy A plan for how the searcher will go about finding the information that is being sought.
Process-related collaboration and product-related collaboration are examples of collaborative
search strategies. (See also tactic .)
symmetric collaboration A collaboration in which the collaborators share an information need and
fulfill the same roles. (See also asymmetric collaboration .)
synchronous collaboration Synchronous collaboration refers to situations in which all group mem-
bers work at the same time. (See also asynchronous collaboration .)
tactic A specific action that assists a user in implementing a search strategy. Keyword search is a
common search tactic. (See also strategy .)
teleport A search strategy intended to jump directly to an information target by describing the
target fully up front. (See also orienteer .)
transactional intent A search intended to perform some action, such as paying bills. (See also
informational intent and navigational intent .)
Web search The process of finding information on the World Wide Web. Web search refers both
to the process of entering keywords into an online search engine and the related ecology of
online information-seeking activities, such as browsing to specific URLs, making sense of
found content, iteratively revising a query, and disseminating results.
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