Information Technology Reference
In-Depth Information
class of activities, such as investigating, comparing, and synthesizing information related to
the goal.
information goal The information a person is looking for during a search. (See also information
target .)
information target The information a person is looking for during a search (see also information
goal ).
informational intent A search intended to find a piece of information. (See also navigational
intent and transactional intent .)
keyword search A search conducted by issuing a keyword query to a search engine.
mixed-presence collaboration A collaboration in which a subset of the group is co-located, while
others are remote. (See also co-located collaboration and remote collaboration .)
navigational intent A search intended to find a particular resource. (See also informational intent
and transactional intent .)
orienteer The process of finding an information target using clues from the information environ-
ment . (See also teleport .)
persistence Having information about the process and product of a search persist across search
sessions is sometimes important for collaboration, and many collaborative search tools have
features designed to support persistence. (See also awareness and division of labor .)
process-related collaboration One place that collaboration can occur is in the search process. In
process-related collaboration, group members collaborate on how to find information. (See
also product-related collaboration .)
product-related collaboration One place that collaboration can occur is over the products (i.e.,
findings) of a search. In product-related collaboration, group members can collaborate by
exchanging the sought-after information with one another. (See also process-related collab-
oration .)
remote collaboration A collaboration where collaborators are in distinct locations. (See also co-
located collaboration and mixed-presence collaboration .)
search engine A search tool that supports keyword search. Given a query, a search engine returns
a ranked list of related documents.
sensemaking The process of finding meaning in a situation; in particular, the cognitive act of
understanding the information found via a search.
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