Hardware Reference
In-Depth Information
within organizations may fail (Peisl, 1995; Hopfenbeck, Peisl, Müller, 2001). Key
findings of this model include (see also figure 2):
•
Structured processes and well defined metrics are essential to create an inno-
vative organizational culture.
•
Successful implementation of innovation processes requires two perspec-
tives: An organizational and an individual perspective.
•
The individual dimension includes human resource capability and motivation
leading to creativity.
•
The organizational dimension includes processes, metrics and value systems
leading to an open innovation organizational culture.
Value
barriers
Structural
barriers
Corporate
Culture
Organizational
Structure
Operational
Structure
Policies &
Power
Change Management
Dimension
(Project dimension)
Individual
Value system
Infrastructure
Objectives
Incentives
Controlling
Management
methods
Performance
dimension
Performance barriers
Fig. 2.
Three dimensions of barriers in change processes
The purpose of this paper is to link the change management (i.e. business) chal-
lenge to reduce or eliminate barriers in transformation processes with the innovation
capability perspective to create an effective innovation process design. In order to
achieve the objectives the authors generalize the concept of capability in SPICE be-
yond the software and systems engineering domain and propose a process reference
model for evaluating the innovation capability of organizations. The authors define
the concept of capability as the degree to which a process is performed, managed,
established, predicted, and continuously optimized (ISO/IEC 15504-2). In a second
stage the Innovation Capability dEtermination (ICE) model provides an organiza-
tional innovation maturity concept based on ISO/IEC 15504-7. It provides a frame-
work to identify, prioritize, and describe the status quo as well as necessary changes
to develop an organization's innovation capabilities and to develop better products
and services and so to achieve the best market position and business success.
