Hardware Reference
In-Depth Information
Chapter 16
When Good iPad minis Go Bad
In This Chapter
Fixing iPad mini issues
Dealing with network problems
Eliminating that sinking feeling when you can't sync
Perusing the Apple website and discussion forums
Sending your iPad mini to an Apple Store
Finding your stuff on a repaired iPad mini
I n our experience, all Apple's iOS devices — namely the iPad, iPad mini, iPhone, and iPod touch —
are fairly reliable. But every so often, a good iPad mini might just go bad. We don't expect it to be a
common occurrence, but it does happen occasionally. So, in this chapter, we look at the types of bad
things that can happen, along with suggestions for fixing them.
What kind of bad things are we talking about? Well, we're referring to problems involving
Frozen or dead iPad minis
Wireless networks
Synchronization of computers (both Mac and PC) or iTunes
After all the troubleshooting, we tell you how to get even more help if nothing we suggest does the
trick. Finally, if your iPad mini is so badly hosed that it needs to go back to the mother ship for re-
pairs, we offer ways to survive the experience with a minimum of stress or fuss, including how to re-
store your stuff from an iTunes or iCloud backup.
Resuscitating an iPad with Issues
Our first category of troubleshooting techniques applies to an iPad mini that's frozen or otherwise act-
ing up. The recommended procedure when this happens is to perform the seven
R
s in sequence:
