Corporate Governance - Governance, Risk, and Compliance Topic for Oracle Applications - page 27

As you can see we have created an objective to minimize the costs of ownership and
disposal and to minimize the carbon credits required for manufacturing. In order to
lower the carbon credits required for manufacture, one piece of the strategy is to get
customers to return product, which is required for market access in some markets,
helps minimize the environmental impact, and helps the enterprise recover raw
materials, thus lowering its cost of goods sold.

This strategy yields the following balanced scorecard very naturally:

Environmental Balanced Scorecard

Total

3.3
4.5
6.0
3.0
4.5
4.0
5.0
5.0
1.5
1.5
1.5

Financial / Shareholder

Maintain and Increase Profits
Lower Costs of Remanufacture
Lower Costs of Goods Sold
Minimize Cleanup Costs and Contingencies
Ensure Markets remain open
Maintain and Increase Sales
Minimize Carbon Credit Needs
Minimize Environmental Impact
Ensure Company Survival

60.00%
5
5
3
4
10
3
10
10
4

2.7
3.0
1.5
1.4
1.6
5.0
1.5
1.5
1.5
0.6

0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%

Customer

Minimize Cost of Ownership / Disposal
Ease Product Return at end life
Maintain Customer Intimacy Over Life of Product
Ease Product Renewal/Upgrade during Product Life

25.00%
5
25
50

0.00%
.00%
.00%

6.0

6.0

Process

Establish Product Tracking Capabilities
Establish Reverse Logistics Capabilities
Design for Remanufacture
Design for Disassembly
Design for Recovery
Design for Disposal
Design for Minimal Impact
Comply with Environmental Policy
Audit Environmental Compliance

Learning and Growth

Understand Current Carbon Footprint
Understand Current Environmental Footprint
Understand Environmental Legislation and Guidelines
Develop Environmental Policy
Understand Customer Use Patterns