Information Technology Reference
In-Depth Information
reference dates: beginning and end. During production system behaviour should be
recorded and evaluated with respect to performance and appearance of errors for this
logically defined period. Such a pilot operation may last for several months. At the
same time production is continuing. Severe deficiencies would pop up with high
probability already shortly after the start date. For this reason a water tight fall-back
strategy with short reaction times should be devised.
3.5 Templates
The following templates are useful: Responsibility Table (Table
3.2
), Test Scripts
(Table
3.3
), Acceptance Protocol, Task List (Fig.
3.4
), Problem Repository
(Fig.
3.5
), Idea Repository (Fig.
3.6
), Protocol of System Provisioning (Table
3.4
)
Operational Readiness Check (Table
3.5
).
Table 3.2 Responsibilities
Role
Name
Business unit
Direction
Representative of Supplier for example
Direction
Representative of Client
QM Manager Client
QM Manager Supplier
Consultant
Controller
Role
Name
Business unit
Tester
Tester1
Tester
Tester2
Tester
.
...
Tester
TesterN
Table 3.3 Test scripts
Sub-Process Level 1
Sub-Process Level 2
Work Instruction
Cont. No.
Variant
Input
Output
Acceptance Criteria
