Information Technology Reference
In-Depth Information
Figure 2.8
Hong Kong official website budget search results.
2.6.3 Content
Toronto ranks first in content among all the 100 municipalities. The homepage
(Figure 2.9) is clear and the contents follow in four parts: living in Toronto, doing
business, visiting Toronto, and accessing the city hall. For the residents of Toronto,
information such as health, environment and energy, grants, awards, immigration,
arts and culture, recreation, housing, and transportation are available. For people
who want to do business, information is provided on topics such as how to start
your business, operate and grow business in Toronto, do business or be a partner
with Toronto, and others. And for people interested in visiting Toronto or accessing
the city hall, information is supplied in a clear manner.
Offices' and public officials' contact information is available to all citizens, includ-
ing their office locations, telephone numbers, and e-mail addresses. This information
is highlighted or underlined for easy access. The staff directory is listed alphabeti-
cally by surname and can be downloaded as well. The municipality enables citizens
to connect with the government and follow municipal updates in many ways. An
e-newsletter is available for the public, stakeholders, media, City Council, and staff,
focusing on the latest services, innovations, and accomplishments. As Figure 2.10
indicates, citizens can subscribe to Toronto E-Updates to receive updates or news.
Social media tools, such as Facebook, Twitter, and YouTube, are provided to facilitate
following city updates. Toronto utilizes its city blogs and Flickr to share its news and
photos. Residents may also subscribe to podcasts to follow recent city initiatives and
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