Information Technology Reference
In-Depth Information
4.
On the Configure Workflows dialog box, click Add.
5.
On the Workflow Information page of the Configure Workflows For Objects Of Class,
specify a name for the activity management workflow, a management pack to store
the workflow, and whether the workflow will be triggered upon object creation or
object modification.
On the Specify Criteria page, select a property and criteria that will trigger the work-
flow. For example, in Figure 1-26, the criteria is that the Activity Status equals Failed.
6.
FIGURE 1-26
Activity criteria
7.
On the Apply Template page, you can choose to apply a template.
8.
On the Select People To Notify, you can choose to notify specific people. When you
choose to notify a person, you select who is to be notified and the message template.
On the Summary page, click Create.
9.
MORE INFO
ACTIVITY WORKFLOWS
You can learn more about creating activity management workflows in Service Manager
by consulting the following TechNet article at
http://technet.microsoft.com/en-us/library/
