Information Technology Reference
In-Depth Information
On the Schedule page, select the frequency at which Service Manager will query the
Operations Manager server for alerts. You can also configure the connector so that
alerts within Operations Manager will be closed when the incident that relates to the
alert is resolved or closed in Service Manager. You can also configure Service Manager
to automatically mark incidents as Resolved if the incident that triggered the alert in
Operations Manager is closed. Figure 1-11 shows these settings.
8.
FIGURE 1-11
Schedule settings
9.
On the Summary page, review the connector setup, and then create the connector.
Once the connector is created, you can modify the alert routing rules by editing the prop-
erties of the connector as shown in Figure 1-12.
MORE INFO
OPERATIONS MANAGER CONNECTOR FOR SERVICE MANAGER
You can learn more about the Operations Manager Connector for Service Manager at
