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modeled as a socio-technical system and should focus on human work (Turk and
Lundgren, 1999). A proposed pragmatic approach is to focus on enhancing
individual project communication networks. The challenge was not knowledge
management as much as it was encouraging the (ad hoc) communication and
sharing of knowledge and information.
DyCE extends the scope of common (mainly hierarchically oriented and
inflexible) information and communication systems by using mobile computing
potentials. Such mobile computing extended communication systems can poten-
tially cover the whole organization, build a uniform information system, and, as
they are interconnected systems (LAN, internet, phone, fax), they are extensively
user aware/adaptable and dynamically adaptable to projects/tasks (Figure 7.4).
Therefore, the main features which describe DyCE are context sensitivity,
context adaptability (data filtering), peer availability (current status) and user
oriented. From the functionality aspect, DyCE forms a personal workspace
(environment) providing the necessary information on an “as needed” basis at
the right time, in the right place. These features include the following:
*
instant availability of process information (in terms of personal communica-
tion and document availability);
*
building ad hoc teams for joint problem solving and coordination to resolve an
issue;
*
people in the field can work “closer” to each other in terms of more direct and
open communication. Due to the more open communication, organizational
hierarchies become structured on a single networked level (flattened).
Similar to the project management methodology, the DyCE concept uses a task
or an activity as a smallest entity around which resources are allocated (Figure 7.5).
Figure 7.4 Mobile computing extended system
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