Bridging the Gap between Business and IT: An Information Governance Perspective in the Banking Industry - Data Governance: Creating Value from Information Assets - page 227

Information Governance
Framework

People Policies Te chnology

Accessibility
Accountability
Communication
Compliance
Formal structure
Monitoring
Privacy
Quality
Retention
Security
Sharing
Standardization
Transparency
Value

Consumerization
Mobility
Systems (IS)

Context
Culture
Ethics

Information

FIGURE 9.2
Information governance framework (IGF). (From: Faria, Macada, and Kumar. 2013. Paper
presented at the proceedings of the 46th Annual Hawaii International Conference on
System Sciences, January 7-10, Maui, HI. IEEE Computer Society Press. With permission.)

is composed of three factors: consumerization, mobility, and systems.
Table 9.1 presents some additional descriptions for all IGF dimensions
and factors.

LESSONS AND EXAMPLES ON IG
FROM THE BANKING INDUSTRY

The Context and the Case Studies

This chapter considers three sets of banks in three different countries:
Brazil, the United States, and China (or, more specifically, in Hong Kong,
a Special Administrative Region (SAR) of People's Republic of China).
Sixteen interviews with executives of 13 different banks in three coun-
tries were conducted. The strategy provided a broader vision of current
IG practices in banks. The executives in the study include global CIOs,