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In-Depth Information
Besides showing the current relevance of information governance for
banks, interesting statements from executives of 13 banks in 3 countries
were recorded concerning the usefulness of an information governance
framework (IGF), and on the composition of that framework. The IGF
covers a set of very helpful elements to bridge the gap between business
a nd IT.
THE BRIDGE: IGF AND ITS POSSIBILITIES
Having greater clarity of the scope entailed in information governance,
including the wide range of business and technology responsibilities
involved, can help reduce the gap between IT and business.
An IGF that spans both technical and business aspects of the orga-
nization with adequate balance can facilitate the two-way exchange of
ideas and promote close alignment of interests between business and IT
people in organizations. In other words, the IGF proposed here encom-
passes factors from a broader range of domains and, most important,
without a technology bias. Strategically created, enterprise-wide frame-
works that define how information is controlled, accessed, and used are
arguably the most critical elements in a successful information gover-
nance program.
However, there is no one-size-fits-all IGF solution. Which factors con-
tained in the IGF will be considered by an organization and which will
not will depend on a group of elements, such as level of maturity, its own
characteristics, and its decisions regarding the desired improvements.
Nevertheless, an IGF can help to reduce the gap between business and IT by:
• Providing a shared perspective for business and IT areas on IG
(the use of common framework).
• Dealing with information as an organizational resource that belongs
to business areas and the quality of which is derived from good
governance practices.
• Having a common understanding of the different factors involved in
IG can guide and even regulate the communication flows between
business and IT and improve alignment.
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