Information Technology Reference
In-Depth Information
Goal 1
To be seen as the best and the
most professional management
consulting company
Fragment
of GM
Goal 2
Goal 3
Goal 4
To improve
efficiency of the
sales process
To be an attractive
employer
To improve quality
of projects delivered
Fragment of TCRM
Goal 5
Goal 6
IS Goal 31
To involve project
owner in the project
planing
To have a
commonly used tool
for project delivery
supports
To maintain all kinds of
information and knowledge
needed for project delivery
supports
supports
supports
Fragment of BRM
IS FReq 32
IS FReq 33
Rule 34
The information about past
projects of a customer
should be available
The information
should be available
via web browser
Customer's past
experiences with similar
project should be use in
project planning
supports
supports
supports
Fragment of BPM
Process 10
Information set 8
Additional customer
requirements
Information set 9
Description of the
assignement
requires
Sales
process
is responsible for
Process 12
is responsible for
Information set 11
Information about
customer's past
projects
Project
planning
is respons ible for
Role 25
Role 24
Sales team
leader
Project
manager
Information set 16
Project plan
(draft)
participates in
refers to
Role 26
orders
Project owner at
the customer site
Process 17
leads
part of
refers to
Concept 13
Concept 14
Approval of
project plan
Fragment
of ARM
Customer
Project
part of
performs
has
Role 27
Project
steering group
Information set 18
Approved project
plan
Concept 15
Fragment
of CM
Project plan
re fers to
Fig. 2 Fragment of an enterprise model with inter-model links
which requirements are generated by the business processes; which potential has
emerging information and communication technology for process improvement?
The modeling components of the sub-models are related within a sub-model
(intra-model relationships), as well as with components of other sub-models
(inter-model relationships).
EM practitioners and EKD method developers have advocated a participatory
way of working using facilitated group modeling (see e.g. [ 3, 9, 19, 22] ). In facil-
itated group modeling, participation is consensus-driven in the sense that it is the
domain stakeholders who “own” the model and “govern” its contents, while the
 
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