Database Reference
In-Depth Information
TABLE 3.3
Measurement Description Card for Measure OP1-M1
Field
Description
Decision-making tier:
Project
Performance perspective
(criteria):
Operational (OP)
Performance indicator
(subcriteria):
Facilitate document transfer and handling (OP1)
Indicator objectives:
IT assists in the efficient transfer and handling of project
documents. Project staff are proficient with the use of
IT-based procedures
Performance measure:
OP1-M1
Measure weight:
50% of performance indicator
Measure description:
% of users proficient with IT-based procedures employed on
the project
Performance metric:
%
Measure outcome:
Ensure that 90% of users are proficient with IT-based
project procedures
Performance baseline:
50% of users are proficient with IT-based project
procedures
Performance targets:
Degree of Performance
Improvement
Degree of Improvement
Proficiency
None
50%
Minor
60%
Moderate
70%
High
80%
Excellent
90%
Data source:
Staff will undertake computer proficiency exams
Responsible component:
Project IT manager
Data collector:
Project IT professional
Collection frequency:
Tests will be taken monthly
Report frequency:
Measure is reported on completion of project
Remarks:
None
TABLE 3.4
Monthly Measurement Results for Measure OP1-M1
Month
1
2
3
4
5
6
7
Result (%)
52
55
57
60
61
65
68
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