Trust, Control and Autonomy: A Dialectic Relationship - Trust Theory: A Socio-Cognitive and Computational Model - page 212

Goal Delegated

Adopted

'

PLAN

1

action

action action

Y

X

Figure 7.14 Over-help

higher level task (within the general delegator's intended plan) compared with the delegated
task.
An example for this case is when Ag 1 delegates Ag 2 to cook 'spaghetti with pesto' but Ag 2
prepares the whole dinner.

Critical help

It is the case in which the delegee provides a qualitatively different action/help than expected
(what has been delegated). Let us analyze some subcases:
Simple critical help

Adopts ( Ag 2 Ag 1 τ x )

∧ ∈ α x )

g R ( (7.11)

with α x ,g) ; the delegee achieves the goal(s) of the delegated plan/action, but it changes

that plan/action (Figure 7.15). An example of Simple Critical help is when Ag 1 delegates Ag 2
to cook 'spaghetti with pesto' but Ag 2 has already bought cooked 'spaghetti with pesto' (he
changes his own actions but the final result of them is supposed to be the same).
Critical overhelp

τ x = (

α α 1 ) OR ( α ≡ α 1 ))

(7.12)

Adopts ( Ag 2 Ag 1 τ x ) ∧ g 1 ∈ R ( α x ) ∧ Dom - c ( α 1 α ) ∧ ( Dom - c (

with α x (see Figure 7.16); the

delegee implements both a simple critical help and an extension of help (it chooses a task that

τ 1 = ( α 1 ,g 1 ) τ x = ( α x ,g 1 ), R( α x ) the set of results produced by