Developing the Leader in You - Transforming Your STEM Career Through Leadership and Innovation - page 99

Elements Description

Listens and pays attention to the spoken and unspoken
messages. Motivated to listen to subordinates and support
them in decision identification.

Listening

Subordinates are not only considered employees, but also
individuals worthy of respect and appreciation for their
personal development, and this type of relationship
ultimately generates a competitive advantage.

Empathy

Seeks to help employees solve problems and conflicts in
relationships, to encourage and support the personal
development of each individual. This leads to the
formation of an organizational culture that is dynamic,
fun, and free from fear of failure.

Healing

Gains general awareness and self-awareness. She has the
ability to view situations from a more integrated and
holistic perspective and as a result gains a better
understanding about ethics and values.

Awareness

Seeks to convince and persuade employees by sharing the
value or benefit of the endeavor or vision. Does not take
advantage of their power and status by coercing
compliance.

Persuasion

Sees beyond the day-to-day activities and limits of the
operating business; also focuses on long-term operating
goals.

Conceptualization

The ability to anticipate what the likely outcomes of
various situations will be in the future.

Foresight

An obligation and duty to help and serve others; the
vision, mission, or organization function for the greater
good of society.

Stewardship

Nurtures the personal development of people as the belief
is that people have intrinsic value beyond their
contributions as workers.

Commitment to the
growth of people

Identifies ways to build a strong community within her
organization and seeks ways to develop a community
among businesses, organizations, and institutions.

Building Community

FIGURE 5.3 Servant leadership theory: Central characteristics in the development of servant
leaders. Source: Spears L. C. (2010) Character and Servant Leadership: Ten Characteristics of
Effective, Caring Leaders. The Journal of Virtues & Leadership, 1 (1), 25-30