Information Technology Reference
In-Depth Information
CHAPTER 2
Understanding the Pieces of Cisco
Unified Communications
Have you ever heard the saying, “You don't know what you don't know?” With the speed
of technology development constantly increasing, the chances of this being true for you
increase as well. Unfortunately, that can lead to missed opportunities to implement some
really great features (at best) or increase your company's productivity and efficiency (at
worst). This chapter resolves that issue (at least, as it relates to the core Cisco Unified
products). What are all these servers and software? What do they do? How can they ben-
efit my company? These are all questions we will unpack as you read this chapter.
The “Do I Know This Already?” quiz allows you to assess whether you should read this
entire chapter or simply jump to the “Exam Preparation Tasks” section for review. If you
are in doubt, read the entire chapter. Table 2-1 outlines the major headings in this chapter
and the corresponding “Do I Know This Already?” quiz questions. You can find the an-
swers in Appendix A, “Answers Appendix.”
Table 2-1
“Do I Know This Already?” Foundation Topics Section-to-Question Mapping
Foundation Topics Section
Questions Covered in This
Section
Understanding Cisco Unified Communications Manager
Express
1-5
Understanding Cisco Unified Communications Manager
6-9
Understanding Cisco Unity Connection
10-11
Understanding Cisco Unified Presence
12
1.
Which of the following products would support integrated FXS ports?
a.
Cisco Unified Communications Manager Express
b.
Cisco Unified Communications Manager
c.
Cisco Unified Presence
d.
Cisco Unity Connection
