Information Technology Reference
In-Depth Information
Did Someone Say Unified?:
Cisco is moving full-
steam ahead with an initiative to unify voice, video,
and data networks into a single infrastructure. This
section overviews the core four Cisco unified appli-
cations to support VoIP networks.
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Understanding Cisco Unified Communications
Manager Express:
Communications Manager Ex-
press (CME) breaks the typical “data device” para-
digm by allowing you to run an entire VoIP system
using a Cisco router. This section discusses the target
market segment for CME, key CME features, and
communication between CME and Cisco IP Phones.
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Understanding Cisco Unified Communications
Manager:
Cisco Unified Communications Manager
(CUCM), Cisco's flagship call management applica-
tion, is used in thousands of businesses worldwide.
This section details key CUCM features, CUCM
database architecture, and CUCM-to-Cisco IP Phone
interaction.
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Understanding Cisco Unity Connection:
A te-
lephony network just isn't complete without voice-
mail! Cisco Unity Connection provides this voicemail
functionality along with many other capabilities dis-
cussed in this section.
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Understanding Cisco Unified Presence:
Unified
Presence truly blends the voice and data realms by
giving visibility to a telephony user's status and sup-
porting enterprise instant messaging applications
(such as Cisco Unified Personal Communicator). This
section highlights key features and placement of
Cisco Unified Presence.
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