Information Technology Reference
In-Depth Information
Cisco Unified Communications Manager Business Edition
The single-server call pro-
cessing platform that is able to support up to 500 users and includes integrated voicemail.
Cisco Unified Communications Manager Express (CME)
The call processing platform
that is able to support up to 250 users (depending on router hardware).
Cisco Unified Communications Manager IP Phone Service (CCMCIP)
Used to list
user-associated devices that can be used for communication.
Cisco Unified Contact Center Express
A call center application that is able to support
up to 300 agents.
Cisco Unified MeetingPlace
Provides a multimedia conference solution that gives you the
capability to conference voice, video, and data into a single conference call.
Cisco Unified Mobility
Allows users to have a single contact phone number that they can
link to multiple devices.
Cisco Unified Presence
Provides status and reachability information for the users of the
voice network.
Cisco Unified Serviceability Archives Reports
Two reports per day of collected data:
one for Alerts and one for Server statistics (CPU, hard-disk utilization).
Cisco Unified Serviceability Reports
A set of 19 built-in reports to provide administra-
tors with information about the configuration, utilization, and status of the CUC application.
Cisco Unity
The unified messaging platform that is capable of supporting up to 7,500 users
per server and redundant server configurations.
Cisco Unity Connection
The single-server unified messaging platform that is capable of
supporting up to 7,500 users.
Cisco Unity Express
The unified messaging platform that is integrated into a Cisco
Unified CME router; capable of supporting up to 250 users.
Cisco Unity Express administrator
A subscriber that is a member of the administrators
group.
Cisco Unity Express Advanced Integration Module (AIM-CUE)
An entry-level hard-
ware platform for Cisco Unity Express, providing up to 50 mailboxes, 14 hours of storage,
and either four or six ports that can be used for simultaneous voice sessions, depending upon
the model of Cisco ISR router it is installed in.
Cisco Unity Express automated-attendant (AA) script
A collection of software steps
that defines each action to be performed on a received call.
Cisco Unity Express CLI
The command-line interface used to configure and administer
Cisco Unity Express.
Cisco Unity Express custom scripting
The act of modifying the default Cisco Unity
Express AA script to match a business need.
Cisco Unity Express Editor
A PC software application that is used to create Cisco Unity
Express custom scripts.
