Information Technology Reference
In-Depth Information
CHAPTER 14
Enabling Cisco Unified Presence
Support
Cisco Unified Presence Server (CUPS) extends the native Presence capabilities of Cisco
Unified Communications Manager to include multiple communications methods and sta-
tus settings, as well as important enterprise features relating to compliance with legisla-
tion regarding retention of communications. This chapter introduces CUPS and briefly
describes some of the implementation considerations in its deployment.
The “Do I Know This Already?” quiz allows you to assess whether you should read this
entire chapter or simply jump to the “Exam Preparation Tasks” section for review. If you
are in doubt, read the entire chapter. Table 14-1 outlines the major headings in this chapter
and the corresponding “Do I Know This Already?” quiz questions. You can find the an-
swers in Appendix A, “Answers Appendix.”
Table 14-1
“Do I Know This Already?” Foundation Topics Section-to-Question
Mapping
Foundation Topics Section
Questions
Describe Cisco Unified Presence Features
1-6
Describe Cisco Unified Presence Architecture and Call Flows
7-8
1.
CUPS uses standards-based protocols for call control signaling and Instant Messag-
ing chat. Which of the following are protocols used by CUPS for these purposes?
(Choose two.)
a.
SCCP
b.
SSH
c.
SIP/SIMPLE
d.
XMPP
