Information Technology Reference
In-Depth Information
This chapter includes the following topics:
Describe Cisco Unified Presence Features:
This
section discusses Cisco Unified Personal Communi-
cator, its features, operating modes, and protocol uti-
lization. The basic capabilities of the Cisco Unified
Communications Manager IP Phone Service and IP
Phone Messenger are also reviewed.
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Describe Cisco Unified Presence Architecture:
This section identifies the protocols and interactions
associated with CUPS integrations to other Unified
Communications applications and features. Cisco
Unified Personal Communicator call flows in both
deskphone and softphone mode are described, along
with regulatory compliance and QoS considerations.
■
Enabling Cisco Unified Presence:
This section re-
views the steps required to configure end users so
that they can use Cisco Unified Personal Communi-
cator in either desk phone control mode or soft-
phone mode.
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