Information Technology Reference
In-Depth Information
An Alternate Name allows the administrator to define nicknames, familiar names, or pho-
netic name spellings to allow callers to search for users by a name other than the entry in
their user page main configuration. For example, if Jedediah is the first name entry, but
callers search for J.D. because that is his nickname, the administrator can add the alternate
name of J.D., or even Jaydee if voice recognition is in use.
Private DLs
The administrator can add Private DLs on behalf of the user, or the user can add them from his
Personal Communications Assistant (PCA) web pages. (Note that the administrator interface
also opens the PCA, logged in as the user.) Each list (up to 99 can be created) needs a unique
name and can contain up to 999 members. These maximums can be limited in the CoS.
Figure 13-13 shows the PCA view of Private Lists.
Figure 13-13
PCA: Private Lists
Importing End Users in to CUC
Performing a user import is one of the quickest and simplest ways to create user accounts
in CUC. By using fully configured User Templates, the work of creating users is much
faster and more accurate. Depending on the implementation, there may be an added bene-
fit if the user accounts are synchronized with another system, which reduces the replica-
tion of administrative tasks associated with user maintenance.
Key
To p i c
