Information Technology Reference
In-Depth Information
Note: Using the Barge softkey method requires that you configure the softkey template
to include the Barge softkey for the phones involved with the Barge operation. Using the
Single Button Barge method does not.
If CBarge is required, an external conference resource must be configured and made avail-
able to the phones.
Configuring Call Pickup
To configure Call Pickup, you must create and apply Call Pickup Groups to DNs that must
pick up each other's calls. Follow these steps:
1. In CM Administration, navigate to Call Routing > Call Pickup Group .
2. Click Add New .
3. Enter a name and a unique number. (The number cannot contain wildcards.)
4. Select a Partition (normally the same as the DN Partition; however, selecting a differ-
ent Partition allows the administrator to restrict access to the pickup group by modi-
fying the CSS of the phones if desired).
It is possible to preconfigure associated Call Pickup Groups so that the Other Group
Pickup feature (described earlier) can be used if desired; this option is only available dur-
ing the initial configuration of the Pickup Group. Figure 11-11 shows the Call Pickup
Group Configuration page.
Figure 11-11
Call Pickup Group Configuration
 
 
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