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BPM stage 4 - runtime
At runtime, we will put our business process and assets in a production environment. For
the first iterations, it will probably be a production-like environment (that is, a full develop-
ment environment).
This is the point where we start training users to understand how to interact with the activit-
ies of the business processes. For doing so, it's a best practice to use a unified approach to
build User Interfaces ( UIs ), because it simplifies training (the user will not need to adapt
to different components). We will see about unified user interfaces in Chapter 6 , Human In-
teractions .
During the first iteration of this stage, the runtime should be restricted to a few simple pro-
cesses and to a small well known group of users. When we have already tested the pro-
cesses doing the real work in this situation, we will be ready to handle bigger processes,
bigger groups of people, and more critical tasks and business goals.
This stage is when we actually start detecting how our processes behave in the real world.
We can measure how the model allows users to have information; if they need extra in-
formation, we can see which tasks can have an improved performance and many other
things that start providing us with invaluable information for the next iteration. Always
take notes of that information, as it will be very important for future process-related im-
provement.
The first step is the most difficult. After we learn to take them, pretty soon walking be-
comes a simple thing. The same thing happens when sending our processes to a production
environment. The experience you gain from doing so is very useful, and following this
topic, I hope you can do it with the least amount of problems possible.
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