Information Technology Reference
In-Depth Information
Chapter 6. Human Interactions
Business processes express the way an organization works toward a well-defined business
goal. Both humans and systems play important roles in reaching this goal. We need an un-
derstanding of interactions between people and an organization's business processes and
how responsibilities are assigned and managed for different human interactions involved in
those processes.
This chapter will focus on understanding the framework provided by the BPM discip-
line—and the jBPM6 framework—to handle human interactions. We will also introduce
the Web Service Human Task ( WS-HT ) standard specification that has been created to
standardize the information, life cycle, and interaction with software components special-
ized in managing human interactions.
In this chapter, you will learn the following topics:
• The role that human tasks play in the BPM discipline
• How jBPM6 handles human interactions at the code level
• User interfaces of KIE Workbench specialized in human interactions
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