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2. For customers buying below their potential, increase their orders (in
number of orders and individual order amount):
(a)
Monthly
sales
by
customer
compared to the corresponding
sales
(for
the same
customer
) of the previous
year
.
(b) Total number of orders by
customer
,
time
period (e.g.,
year
), and
product
.
(c) Average
unit price
per
customer
.
3. Increase sales of products selling below the company expectations:
(a) Monthly
sales
for each
product category
for the current
year
.
(b) Average
discount
percentage per
product
and
month
.
(c) Average
quantity
ordered per
product
.
4. Take action on employees performing below their expected quota:
(a) Best-selling
employee
per
product
per
year
with respect to
sales
amount.
(b) Average monthly
sales
by
employee
and
year
.
(c) Total
sales
by an
employee
and her
subordinates
during a certain time
period.
Table
10.1
shows, for each query, which are the candidate dimensions,
measures, and hierarchies. If priorities are considered, they will be associated
with each query; it is also usual that each query is associated with the users
that proposed it. In the first column from the left of the table, dimension and
measure names are distinguished by their fonts. Thus, for instance,
Employee
is a dimension while
Quantity
is a measure. The table displays summarized
information in the sense that a check mark is placed if a query mentions at
least one level of one hierarchy in the second column from the left. Note also
that Table
10.1
includes more hierarchy levels than the ones referenced in
the goals and subgoals above. We assume that these have been discovered
by means of the analysis of other queries not shown here. We will also see
later that the complete design includes more dimensions and measures not
displayed here for the sake of clarity. For example, we do not show here
the information related to the shipping of products. Also, regarding the
Time
dimension, note that we did not identify the three roles it plays in
the Northwind data warehouse, that is, as an order date, a shipped date, or
a due date. The queries we have addressed only allow to discover the order
date role; therefore, we have just called this dimension
Time
.
Table
10.1
does not only show the dimensions but also candidate hier-
archies inferred from the queries above and company documentation. For
example, in dimension
Employee
, we can see that there are two candidate
hierarchies:
Supervision
and
Territories
. The former can be inferred, among
other sources of information, from Requirement 4c, which suggests that
users are interested in analyzing together employees and their supervisors
as a sales force. The
Territories
hierarchy is derived from the documentation
of the company processes, which state that employees are assigned to a
given number of cities and a city may have many employees assigned
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