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of
IBM
prominence and I had already experienced the lack
of understanding that senior people had for how to act in the
market,” commented Robinson. “Having a better mousetrap
did
not
mean that your product would sell like hotcakes. Ted
[Berg] thought we had a better mousetrap and people would
buy them by the gross.”
According to Robinson, Berg's micro-managerial style, com-
bined with his frequent absences from
MCM
, was another prob-
lem. “Ted was a nice chap and good-natured, but he just was
not a company builder, nor a computer salesman, nor a people-
handler. I had to practically pass everything by him before I did
anything!” One event that stuck vividly in Robinson's memory
concerned a Chinese company that Robinson attracted to the
MCM
/700 computer.
I wrote them a letter and Ted had this routine where he
read every letter before it went out. He stopped mine and
practically rewrote it. I was looking for another job as I
was not enjoying it at
MCM
so I let fly at him. I said, how
could he possibly write a letter in English to a Chinese
chap better than someone who had been educated at one
of England's finest public schools and University
and
had
worked with the Chinese for five years.
On 1 March 1977 Berg stepped down as president of
MCM
,
making room for Charles (Chuck) M. Williams, who, before
joining
MCM
, was president and general manager of Hewlett-
Packard (Canada) Ltd. Berg remained as an
MCM
director until
8 June 1978. When
MCM
closed its wholly owned United States
subsidiary set up by Berg in his hometown of Nanuet, New
York, he became the president of the newly created Interactive
Computer Systems Inc., a dedicated
MCM
distributor in the
eastern United States.