Travel Reference
In-Depth Information
Cheng, X. (2010). A Systematic Review of Knowledge
Management Research in the Hospitality and Tourism
Industry. University of Nevada, Las Vegas.
Chew, K.C. (2008). An Exploratory Case Study. Knowl-
edge Management: Managing Organizational Knowl-
edge Assets by Aligning Business Strategy, Knowledge
Strategy, and Knowledge Management Strategy.
Golden Gate University.
Civi, E. (2000). Knowledge Management as a Competi-
tive Asset: A Review. Marketing Intelligence & Plan-
ning, 18 (4), 166-174.
Davenport, T.H. & Prusak, L. (2000). Working Knowl-
edge: How Organizations Manage What They Know.
Ubiquity, 2000 (August), 2.
Denford, J.S. & Chan, Y.E. (2011). Knowledge Strat-
egy Typologies: Defining Dimensions and Relation-
ships. Knowledge Management Research & Practice, 9 ,
102-119.
Economic Cencus. (2011). Department of Statistics
Malaysia Retrieved 5 May, 2012, from http://www.
statistics.gov.my/portal/images/stories/files/LatestRe-
leases/BE/BI/BE2011_PenginapanBI.pdf
Field, A. (2013). Discovering Statistics Using IBM SPSS
Statistics . London: Sage Publication Ltd.
Hallin, C.A. (2009). Exploring the Strategic Impact of
Service Employees' Tacit Knowledge: The Development
of an Indicator for Forecasting Economic Perform-
ance of Hotel Companies . University of Stavanger,
Norway.
Hansen, F.R. (2008). The Utility of Strategic Manage-
ment Knowledge for Strategic Management Practice:
The Actors Perspective. Capella University, United
States, Minnesota.
Huang, H.I. (2012). An Empirical Analysis of the Stra-
tegic Management of Competitive Advantage: A Case
Study of Higher Technical and Vocational Education
in Taiwan .
—. (2007). Knowledge Strategy and Its Influence on
Knowledge Organization. Paper presented at the North
American symposium on knowledge organization,
Arizona.
Key Economic Indicator. (2012). National Accounts
Gross Domestic Product Retrieved 14 November,
2012, from http://www.statistics.gov.my/portal/down-
load_Akaun/files/quartely_national/2012/SUKU_
KEEMPAT/KDNK_Q412.pdf
Khairil Wahidin, A., Nor Khomar, I., Radzi, S.M. &
Azni Zarina, T. (2008). Environmental Variables
and Performance: Evidence from the Hotel Industry
in Malaysia. International Journal of Economics and
Management, 2 (1), 59-79.
Kiessling, T.S., Richey, R.G., Meng, J. & Dabic, M.
(2009). Exploring Knowledge Management to
Organizational Performance Outcomes in a Tran-
sitional Economy. Journal of World Business, 44 (4),
421-433.
Kim, S. (2011). Factor Determinants of Total Factor
Productivity Growth in the Malaysian Hotel Industry:
A Stochastic Frontier Approach. Cornell Hospitality
Quarterly, 52 (1), 35-47.
Lee, M.L. (2008). A Qualitative Case Study Apporoach to
Define and Identify Perceived Challenges of Knowledge
Management for Casino Hotel Industry. University of
Nevada, Las Vegas.
Ling, T.N., Yih, G.C., Eze, U.C., Guan Gan, G.G. &
Ling, L.P. (2008). Knowledge Management Drivers
for Organizational Competitive Advantages. Paper
presented at the International Applied Business
Conference.
Malaysia Accommodation Directory. (2011). Malay-
sia Accommodation Directory 2010/2011 . Putrajaya
Tourism Malaysia: Ministry of Tourism Malaysia.
Ministry of Tourism Malaysia. (2007). Malaysia Hotel
Registered Retrieved 5 October, 2011, from http://
www.hotels.org.my/appstorage/gallery/statistics_reg-
istered_hotels_31_dec_2007.pdf
Ministry of Tourism Malaysia. (2012a). Malaysia Hotel
Registered Retrieved 5 May, 2012, from http://www.
motour.gov.my/en/download/viewcategory/27-statis-
tik-pelesenan.html
Ministry of Tourism Malaysia. (2012b). Number Of
Room Retrieved 5 May, 2012, from http://www.mot-
our.gov.my/en/download/viewcategory/27-statistik-
pelesenan.html
Mitch, C.R. & Samson, D. (2007). Aligning Knowledge
Strategy and Knowledge Capabilities. Technology
Analysis & Strategic Management, 19 (1), 69-81.
Musulin, J., Gamulin, J. & Crnojevac, I.H. (2011, 23-27
May 2011). Knowledge Management in Tourism: The
Importance of Tacit Knowledge and the Problem of
Its Elicitation and Sharing. Paper presented at the
MIPRO, 2011, 34th International Convention.
Nordin, S.K.A., Radzi, S.M., Ismail, H. & Ahmad, N.
(2013). Knowledge and Business Strategy Model.
Paper presented at the Hospitality and Tourism: Syn-
ergizing Creativity and Innovation in Research (pp.
52-56). Shah Alam, Malaysia.
Patiar, A. & Mia, L. (2008). The Interactive Effect of
Market Competition and Use of MAS Information
on Performance: Evidence From the Upscale Hotels.
Journal of Hospitality & Tourism Research, 32 (2),
209-234.
Porter, M.E. (1996). What is Strategy. Harvard Business
Review.
Russ, M., Fineman, R. & Jones, J.K. (2010). Conceptual
Theory: What Do You Know?Knowledge Manage-
ment Strategies for Business Development (pp. 1-22).
Sabherwal, R. & Sabherwal, S. (2007). How Do Knowl-
edge Management Announcements Affect Firm
Value? A Study of Firms Pursuing Different Business
Strategies. Engineering Management, 4 (3), 409-422.
Sadaghiyani, J.S. & Tavallaee, R. (2011). Review Differ-
ent Knowledge Strategy Models and Designing a New
Model. Paper presented at the International Con-
ference on Innovation, Management and Service,
Singapore.
Şentürk, F.K. (2012). A Study to Determine the Usage
of Strategic Management Tools in the Hotel Indus-
try. Procedia-Social and Behavioral Sciences, 58 (0),
11-18.
Smith, H.A., McKeen, J.D. & Singh, S. (2010). Develop-
ing and Aligning a KM Strategy. Journal of Informa-
tion Science & Technology, 7 (1), 40-60.
Sousa, C.A.A. & Hendriks, P.H.J. (2006). The Div-
ing Bell and the Butterfly: The Need for Grounded
Theory in Developing a Knowledge-Based View of
Organizations. Organizational Research Methods, 9 (3),
315-338.
Search WWH ::




Custom Search