Databases Reference
In-Depth Information
Figure 4-31.
Save Follow Up Process
You can also show the follow up on that page using the
apex util.get feedback follow up
function
or querying the
apex team feedback followup view
. Once the follow up is entered by the end user, that
information can be transferred back to the development system.
Extending Feedback: Feeding Back the Follow Up
You execute the same steps to get follow up back into the development system as you did to get the
feedback from deployment to development. You export and import the feedback, and the follow up is
exported and imported as well.
Note
The Changes Since setting when exporting feedback applies only to the feedback itself and not to the
follow up. So when using this setting, follow up is only exported if the feedback is changed after the entered date.
Exporting all feedback may be more appropriate.
Further Enhancements
Instead of waiting for the feedback to arrive in your development environment, you can also opt for
sending the entered feedback by email. This may be only for the more serious entries, but that's up to
you. And of course that will only work if there is a mail server configured for sending email from APEX.
