Databases Reference
In-Depth Information
Feedback
Of all functionality in the Team Development application, Feedback is without any doubt the most
valuable. Feedback offers you a simple mechanism to communicate with your end users. And Feedback
can be installed in your application with just a few mouse clicks. All information regarding Feedback is
exposed through the
APEX TEAM FEEDBACK
view, which is mainly based on the
WWV FLOW FEEDBACK
table.
The data model showing all tables and views related to the Feedback functionality is shown in Figure
4-19.
Figure 4-19.
Data model of Feedback
The
APEX TEAM FEEDBACK
view contains a lot of information regarding the environment of the user
who enters the feedback. It not only contains the page and workspace identifiers, but also the complete
session state, and even information about the browser used and the IP addresses of client and server.
And if that's not enough to fit your needs, there are eight additional attributes at your disposal.
Feedback Process
The feedback process as implemented in Team Development consists of a couple of steps that form a
cycle together. The first step is creating a feedback entry by a user. Then the feedback is exported from
the environment the user is working in and imported in the development environment. The developer
analyzes the feedback and responds to it. He can also log the feedback entry as a Bug, a To Do, or even a
Feature. The responses, which may contain questions for clarification, are exported from the
development environment and imported into the user's environment. Then the user can follow up to
the developer's question. That information can be exported again and that cycle can go round and
round, as Figure 4-20 indicates.
