Database Reference
In-Depth Information
3. Conduct Stress Tests.
4. Conduct Printing and Fax Tests.
5. Conduct Backup and Restore Procedure Tests.
6. Conduct Disaster Recovery Tests.
7. Conduct GoingLive Check.
13.2.4.5 Refine Cutover and Production Support Plan
The objective of this task is to refine the cutover and support plan devised during the Realization
Phase.
In ASAP, this task is the fifth important milestone of the project.
13.2.4.5.1 Prepare Detailed Cutover Plan
The purpose of this activity is to ascertain the readiness of the system and the company to go into
production. As pointed out earlier in this topic, SAP implementation does not have any phase
analogous to the traditional phase of
parallel runs
. Therefore, it is very important to confirm the
readiness of the SAP system to go live not only in terms of the readiness of the SAP system and
system administration but also in terms of readiness for timely conversion and uploading of data
into the SAP system:
1. Compile Conversion Checklist.
2. Determine Production Readiness.
3. Obtain Approval for Cutover.
13.2.4.5.2 Prepare Production Support Plan
This task targets to refine the production support plan prepared during the Realization Phase in
terms of processes and procedures as well as roles and responsibilities of the personnel envisaged
to man the help desk:
1. Define Help Desk Procedures.
2. Establish Help Desk Facility.
3. Organize Help Desk Resources and Staff.
13.2.4.5.3 Long-Term Production Support Strategy
This also leads to defining a long-term strategy for supporting the SAP system to address the issues of
◾
The post-implementation system changes
◾
Subsequent release upgrades
◾
Increase of scope resulting from the growth of business of the company
◾
Training of new employees resulting from the employee turnover
