Database Reference
In-Depth Information
Item
No.
Description
Available Conigured Upgraded Third
Party
Absent
1.
Are the vendor's and purchaser's installation responsibilities clearly deined?
2.
Are installation speciications deined clearly?
3.
Does the vendor have a manual or computer-assisted installation procedure?
4.
Does the coniguration of the installation depend on the speciics of the enterprise,
and is there enough assistance available via documentation or vendor personnel?
5.
Are the acceptance criteria clearly deined?
6.
Does the operation of the system need extensive training for computer operators
and system programmers?
7.
Does the vendor provide sample operating standards and procedures that can be
adapted and used?
8.
Does the system documentation conform to the installation's documentation
standards?
9.
Can the system be installed in the operating system environment, database, LAN,
and so on without major modiications?
10.
Are the system's performance criteria for acceptance clearly stated?
11.
Does the system have guidelines for maximization of performance of the software
for the following: network bandwidth requirements, database sizing threshold,
number of concurrent users, and synchronization of remote clients?
12.
Does the system provide for audit trails for the following activities: backups,
failures in the system, and recovery in case of failures?
13.
Does the vendor promise full support until the system is installed satisfactorily?
14.
Will the vendor be available for the data conversion effort?
