Database Reference
In-Depth Information
Item
No.
Item Description
Available Conigured Upgraded Third
Party
Absent
1.
Does the CRM run on the target platform identiied by the enterprise including
Windows NT/2000, UNIX (AIX, HP-UX, Solaris), and OS/390?
2.
Does the CRM support a variety of architectures like three tiers, multitier, and
n-tier?
3.
What is the minimum coniguration required for the target computer for installing
the CRM including the Application Server, Database Server, Connected Client, Thin
Client, and Mobile/Handheld Client?
4.
Does the package support the following mail servers: MS Exchange, MS Outlook,
MS Mail, cc:Mail, and Lotus Notes?
5.
Does the package support the Web scripting languages like Hyper Text Markup
Language (HTML), Dynamic Hyper Text Markup Language (DHTML), Extended
Markup Language (XML), JavaServer Pages (JSP), JavaScript, and Visual Basic VBScript?
6.
Does the package need any optional features from the OS?
7.
Does the CRM have an application repository system?
8.
Does it have a GUI system?
9.
Does the system provide for deining default screen characteristics, function keys,
fonts, and so on?
10.
Does the menu have pictures or icons? Is the status information displayed on the
screen for reference?
11.
Does it have a menu management system?
12.
Is the system start-up satisfactory, including date, time, operator identiication,
control numbers, and security controls?
( Continued )
 
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