Database Reference
In-Depth Information
Troubleshooting
infrastructure
problems
Infrastructure issues can be related to problems starting up the server. Or the
server being unavailable or unresponsive. Or transactions failing. It might even
be due to errors in backbone resources that your infrastructure is dependent on,
such as data sources and persistent stores. These are all examples of infrastruc-
ture problems, and in most of these cases it's the logs that will guide you to what
the real issue is. In other cases, however, the log information may not be suffi-
cient, at which point you may have to consider increasing the logger levels to ob-
tain more information.
Extending logging
Chapter 3
,
Monitoring Oracle SOA Suite 11g
includes a section titled
Identifying
and viewing log file entries
, wherein we describe how to configure logger levels.
For example, you can easily increase a logger from
NOTIFICATION:1 (INFO)
to
TRACE:32 (FINEST)
to dump more information into the logs. Regardless of
the type of problem (including composite issues), increasing the logger level may
temporarily help in obtaining more information.
