How do Collaborative Technologies Affect Innovation in SMEs? - Collaborative Technologies and Applications for Interactive Information Design - page 236

APPendix. meAsures

Indicators Description

CTs Adoption
Discussion forums
Shared databases

Does your company have discussion forums within the Intranet? (Y/N)

Does your company have shared databases within the Intranet? (Y/N)

Repositories
Document management systems/
Worklows

Does your company have document repositories within the Intranet? (Y/N)
Does your company have document management systems/workflows within the Intranet? (Y/N)

CTs use
E-information
E-communication

Use of CTs within the Intranet to inform employees (1-5)
Use of CTs within the Intranet to receive/debate suggestions from employees (1-5)

E-workflow Use of CTs within the Intranet to support internal processes automation (1-5)

The number of new or improved products and/or services, launched by your company, is greater
than the sector's average (1-5).

Product innovation

Process innovatio n The number of new or improved internal processes is greater than the sector's average (1-5).

Note. Y/N, dummy variable; 1-5, five-point Likert-type scale

This work was previously published in the International Journal of e-Collaboration, Vol. 4, Issue 4, edited by N. Kock, pp.
33-50, copyright 2008 by IGI Publishing (an imprint of IGI Global).