Information Technology Reference
In-Depth Information
Table 2. Sample characteristics (N = 310)
Business Industry
%
#
Respondent title
%
#
Textile
12.6
39
Managing director, CEO
58.4
181
Food and Agriculture
40.0
124
Human resources manager
8.7
27
ICTs
1.6
5
Business operations manager
5.2
16
Services to businesses
15.2
47
Administration/Finance manager
23.5
73
Retail
17.7
55
Others
4.2
13
Others
12.9
40
Number of employees
%
#
10-49
71.3
221
50-249
24.5
76
More than 249
4.2
13
Table 3. Presence of collaborative technologies
Total %
(n=310)
At least one CT%
(n=115)
Collaborative technology
Discussion forums
9.4%
25.2%
Repositories
21.9%
59.1%
Shared databases
34.2%
92.2%
Document management systems/
Workflows
21.3%
57.4%
Innovation: Two items based on Choi and Lee's
(2003) research were developed, distinguishing
the firm's situation re new products and new pro-
cesses with respect to the industry average. That
distinction is based on previous literature, such
as Damanpour and Gopalakrishnan (2001) who
found differences in companies when adopting
product versus process innovations.
firms that had at least one type of CT (92.2%). The
second and third technologies in importance were
document repositories and document management
systems/workflows, respectively. Less than 10%
of all analyzed companies presented discussion
forums, while 25.2% of firms containing at least
one CT had them. Descriptive statistics and bi-
variate correlation coefficients are presented in
Table 4. Although significant correlations among
many of the variables were found, to test casual
relationships, regression analysis was used.
AnAlyses And results
Collaborative technologies'
Adoption and innovation
With regard to CTs, 37.1% out of all analyzed firms
(310) had at least one type of CT within their in-
tranet. Table 3 shows detailed results. Shared data-
bases were the most frequently-found technology,
with 34.2% of the total number of firms containing
it. This technology was also found in almost all
Analysed firms claimed to innovate slightly above
the industry average. Also, the degree of product
innovation and process innovation were very simi-
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