Information Technology Reference
In-Depth Information
Chapter 16
How do Collaborative
Technologies Affect
Innovation in SMEs?
Angel Luis Meroño-Cerdán
Universidad de Murcia, Spain
Pedro Soto-Acosta
Universidad de Murcia, Spain
Carolina López-Nicolás
Universidad de Murcia, Spain
AbstrACt
This study seeks to assess the impact of collaborative technologies on innovation at the firm level. Col-
laborative technologies' influence on innovation is considered here as a multistage process that starts at
adoption and extends to use. Thus, the effect of collaborative technologies on innovation is examined not
only directly, the simple presence of collaborative technologies, but also based on actual collaborative
technologies' use. Given the fact that firms can use this technology for different purposes, collaborative
technologies' use is measured according to three orientations: e-information, e-communication, and
e-workflow. To achieve these objectives, a research model is developed for assessing, on the one hand,
the impact of the adoption and use of collaborative technologies on innovation and, on the other hand,
the relationship between adoption and use of collaborative technologies. The research model is tested
using a dataset of 310 Spanish SMEs.
Search WWH ::
Custom Search