Collaboration in Risk Markets - Collaborative Technologies and Applications for Interactive Information Design - page 196

Figure 6. Discussion filtered by post with status symbols

shared among individuals. It can be difficult
for knowledge workers to see the relationships
between different pieces of information. From
a user interface issue, mapping schemes have
been shown to be productive in helping users see
relationships between known and lesser-known
pieces of information.
A taxonomy can display the relationships
between the above discussions and sectors, in-
dustries, companies, and products. It can also be
used to enhance search.

in return. It has been shown that participation in-
creases functionality as well; i.e. social computing
environments fare better when a predefined need
is addressed, as opposed to the approach “if we
build it, they will come” (Nolan, 2008).
For example, projects such asA Small World, a
social networking site for only the most elite world
citizens, including former heads of state, have as
one of their key challenges the development of
trusted network models, and of complex permis-
sions schemes to important documents.
Trusted networks can be used as information
filters that provide context. XHTML Friends
Network (XFN) is a microformat that can show
human relationships in links, and has been used
to enable social search. Filtering large amounts
of information is key in providing context in risk
environments (Figure 8).
Fluidity can be increased via a more efficient,
unified system than the one currently in place,
including a peer-to-peer e-Marketplace. A Web

Trust

A key issue in collaboration involves the role
of individual trust. This is true due to privacy,
time, and value/expertise considerations. Trust is
important because users want to make sure their
time and reputation are well considered before
they take the time and effort to share, presumably
in the expectation of getting something of value

Figure 7. Picturing: A map of terms associated with a query