Speak First, Then What? - Collaborative Technologies and Applications for Interactive Information Design - page 167

embedded messaging (instant messages,
discussions, etc.); allow and differentiate
between opinionated (one author), contro-
versial (multiple authors) and consented
(accepted by multiple authors) content

Hamel, G., et al. (2007). The Future of Manage-
ment. Cambridge, MA: Harvard Business School
Press.

Hayes, C. (2006). Position Paper: Collaboration
Challenges in Distributed Engineering Design
Projects . University of Minnesota.

• Deal with diverse usage goals (browsing,

searching, tracking, understanding etc.)
by means of flexible repository structures,
multiple presentation modes for content
sets and applications to generate & main-
tain content meta-structures

IBM & Cisco (2007). Enhancing the Way People
Work Through Unified Communication , [White
paper].

LinkedIn Answers (n.d.). Retrieved from http://
www.linkedin.com

Future reseArCh direCtion

Logan, D., et al. (2008). Tribal Leadership. New
York: Collins.

In this chapter, we emphasized some of the chal-
lenges in interaction design that modern collabora-
tion systems face. We envisioned a future release
of such a system with features addressing these
challenges. There is only anecdotal evidence about
the effect such enhancements will have. Using
an existing system as a control, we would like
to add the new features and observe the impact:
more commenting, less zombie documents, more
online decision making and recording. If one of
the CMS providers is interested taking that step,
we would be delighted to further the research with
concrete observations.

MacMillan, P. (2001). The Performance Factor.
Nashville, TN: Broadman & Holman Publish-
ers.

Maxwell, J. C. (2003). Relationships 101: what
every leader needs to know.

Microsoft & Verizon (2006). Meetings Around the
World: The Impact of Collaboration on Business
Performance, [White paper].

The SIMILE Project Timeline Tool (n.d.). Retrieved
from http://simile.mit.edu/timeline/

Vanderbilt, T. (2008). Traffic - Why we drive the
way we do. New York: Knopf.

reFerenCes

Wahren, H.-K. (2003). Success Factor Innova-
tion. [trans. Erfolgsfaktor Innovation. Ideen sys-
tematisch generieren, bewerten und umsetzen].
Berlin: Springer.

DeGraff, J., et al. (2002). Creativity at Work. New
York: Wiley & Sons.

Duarte, D. L., et al. (2006). Mastering Virtual
Teams. New York: Wiley & Sons.

Wenger, E., et al. (2002). Cultivating Communities
of Practice. Cambridge, MA: HBS Press.

Economist Intelligence Unit (2007). Enterprise
Knowledge Workers: Understanding Risks and
Opportunities.