Information Technology Reference
In-Depth Information
assessment is performed, the next stage would be to conduct a business impact analysis.
The analysis is normally performed by the enterprise risk management team or an external
risk consultant. The IS auditor might also perform a new impact analysis if it will help in
further understanding the risk environment and impact on the enterprise.
Impact on the enterprise can be rated as high, medium, and low. High impact, of course,
has a devastating effect on the business. We earlier gave an example of an enterprise losing
market share as a result of not being able to provide customer services because of a break-
down in IT systems. Medium impact might still have a disruptive effect on the enterprise.
Measures need to be taken to ensure that the impact is reduced. Low impact may be accept-
able to the enterprise as it is likely that the business may still continue with operations with
minimum disruption.
It is important to take into consideration the cost of the impact. High cost to the business
might mean that the enterprise might find problems in raising the necessary funds to recov-
er operations if they did not put in place mitigation measures such as insurance.
Risks facing the enterprise can be rated as high, medium, or low depending on the type of
risk and asset involved. The output of a risk analysis would include information on risk
rating. Ratings would help analysts focus on high-risk assets and their impact. Risk assess-
ment and treatment is covered in more detail in chapter 6.
In order to assess business impact in detail, it is important that we also look at classification
of assets and operations. Classifying assets would help determine which assets are critical
to the business. An enterprise makes use of various IT assets to provide the necessary sup-
port to the business. Below in figure 9.1, we have given examples of assets which could be
critical to the enterprise. Let us take an example of a private university offering distance-
learning degree programs.
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Asset Description
Risk Rating
Criticality
1
Student Administration System
High
Critical
2
Payment Receiving Systems
High
Critical
3
Transport Monitoring Software
Medium
Non
4
Staff Catering Centre
Low
Non
5
Student Recreation Facilities
Low
Non
6
Examination Registration System
High
Critical
7
Student Counselling Centre
Low
Non
8
Internet Bandwidth
High
Critical
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