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ENDNOTES
Nielsen, J. (1994b). Usability Engineering . Mor-
gan Kaufmann Publishers.
1
http://www.mais-project.it
Nielsen, J., & Molich, R. (1990). Heuristic evalu-
ation of user interfaces. In Proceedings of the
Conference on Human Factors in Computing
Systems - CHI'90 (pp. 249-256). ACM Press.
2
See also http://www.useit.com/papers/heu-
ristic/usability_problems.html
3
The papers were selected from top-level con-
ferences and journals like CHI, AVI, UIST,
TOCHI, etc. For details see J. Kjeldskov
and C. Graham. A Review of Mobile HCI
Research Methods. In L. Chittaro, editor,
International Symposium on Human Com-
puter Interaction with Mobile Devices and
Services - Mobile HCI'03 , pages 317-335.
Springer-Verlag, 2003.
Po, S. (2003). Mobile usability testing and evalu-
ation . Master's thesis, University of Melbourne,
Australia.
Sade, S., & Finland, O. N. (2002). Mobile ease-
of-use and desirability through user-centered
design. In Proceedings of the SSGRR-2002 Sum-
mer Conference on Infrastructure for e-Business,
e-Education, e-Science, and e-Medicine .
4
All the experts were new to the novel set of
heuristics and none of the experts involved in
the generation of heuristics discussed above
were involved in the experimental study.
Simeral, E.J., & Branaghan, R.J. (1997). A
Comparative Analysis of Heuristic and Usability
Evaluation Methods. STC Proceedings (1997).
5
We used hp iPAQ Pocket PC series h5500
PDAs with integrated wireless LAN
(802.11b), 48 MB ROM, 128 MB RAM,
and Intel processor 400 MHz. The PDAs
were running Windows CE.
Vetere, F., Howard, S., Pedell, S., & Balbo, S.
(2003). Walking through mobile use: Novel heu-
ristics and their application. In Proceedings of the
Conference of the Computer-Human Interaction
Special Interest Group of the Human Factors and
Ergonomics Society of Australia OZCHI2003 .
6
It should be noted that some of the partici-
pants indicated that some of the flaws were
individually related to more than one type
of heuristic (and thus the number of counts
for the heuristics shown in Table 6 (and also
Table 7) is greater than the number of flaws
as shown in Table 4).
Wharton, C., Rieman, J., Lewis, C., & Polson,
P. (1994). The cognitive walkthrough method:
A practitioner's guide. In Nielsen, J., & Mack,
R. L. (Eds.), Usability Inspection methods (pp.
105-140). New York: John Wiley & Sons.
This work was previously published in International Journal of Mobile Human Computer Interaction, edited by Joanna Lums-
den, pp. 20-41, copyright 2009 by IGI Publishing (an imprint of IGI Global).
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