Information Technology Reference
In-Depth Information
Chapter 14
Touch-Based Access
to Mobile Internet:
Recommendations for Interface
and Content Design
Minna Isomursu
VTT Technical Research Centre of Finland, Finland
Mari Ervasti
VTT Technical Research Centre of Finland, Finland
ABSTRACT
This chapter reports user experience findings from two field trials, where Mobile Internet access was
supported through Near Field Communication (NFC)-based tag infrastructure, The first field trial was
done in public urban environment with the infrastructure of 2650 tags and 248 users, and the other field
trial dealt with mobile learning with the infrastructure of 11 tags and 220 users. The authors results
show that touch-based interaction can provide enhancement to the Mobile Internet user experience.
Touch-based access builds a semantic bridge between the physical context of use and the Mobile Internet
experience, the user experience converges seamlessly into one where both the physical and digital worlds
play a role. The authors report and analyze the subjective experiences of the end users collected during
the field trials. As a result, they summarize recommendations for interface and content design.
INTRODUCTION
use, but rather will be needed and sought after
also in mobile situations. The fast technological
development of wireless networks and wireless
communication devices seems to offer solutions
that can make that happen. Modern urban envi-
ronments are evolving towards Mark Weiser's
(Weiser, 1991) vision of Ubiquitous Computing,
where all objects are computerized and networked.
Internet content and services are becoming in-
creasingly versatile and soon will integrate with
practically all the imaginable and yet unimagined
areas of our lives. It seems likely that internet use
will not be limited to the boundaries set by desktop
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