Information Technology Reference
In-Depth Information
Ritter, F. E., Freed, A. R., & Haskett, O. L. (2002). Discovering user information needs: The case
of university department websites (Tech. Report No. 2002-3): Applied Cognitive Science Lab,
School of Information Sciences and Technology, Penn State. www.acs.ist.psu.edu/acs-lab/
reports/ritterFH02.pdf
Schraagen, J. M., Chipman, S. F., & Shalin, V. L. (Eds.). (2000). Cognitive task analysis.
Mahwah, NJ: Erlbaum.
Seamster, T. L., Redding, R. E., & Kaempf, G. L. (1997). Applied cognitive task analysis in
aviation. Aldershot, UK: Avebury Aviation.
Shadbolt, N. R. (2005). Eliciting expertise. In J. R. Wilson & E. Corlett (Eds.), Evaluation of
human work (3rd Edition, pp. 185-218). London: Taylor and Francis.
Shadbolt, N. R., & Burton, A. M. (1995). Knowledge elicitation: A systematic approach. In
J. R. Wilson & E. N. Corlett (Eds.), Evaluation of human work: A practical ergonomics
methodology (pp. 406-440). London: Taylor and Francis.
St. Amant, R., Freed, A. R., & Ritter, F. E. (2005). Specifying ACT-R models of user interaction
with a GOMS language. Cognitive Systems Research, 6(1), 71-88.
St. Amant, R., Horton, T. E., & Ritter, F. E. (2004). Model-based evaluation of cell phone menu
interaction. In Proceedings of the CHI'04 Conference on Human Factors in Computer
Systems (pp. 343-350). New York, NY: ACM.
St. Amant, R., Horton, T. E., & Ritter, F. E. (2007). Model-based evaluation of expert cell phone
menu interaction. ACM Transactions on Computer-Human Interaction, 14(1), 24.
Vicente, K. (1999). Cognitive work analysis. Mahwah, NJ: Erlbaum.
Search WWH ::




Custom Search