Information Technology Reference
In-Depth Information
Draw a curve representing the time to use both strategies as the frequency
of need to sign an email changes from 0 to 100% in 10% increments.
11.9 In 2003 the University of Denver (noted in the Chronicle of Higher Edu-
cation, 19 December, p. A35) decided to require all applicants to be inter-
viewed by college officials. The question on the interviewers' minds,
according to the assistant vice chancellor for enrollment management, is
''Will the kid graduate?'' The retention rate has gone from 82 to 86%
because (or despite) the college starting using the system 2 years ago.
(a) Based on your experience as a college student, come up with a task
analysis of what you have to do to be (i) successful in college and
(ii) graduate. Include multiple strategies and allow tasks you need to
terminate or avoid. (This integrates results from several chapters.) Do
keep in mind that GPA is an important but surely not the only measure of
success
in
college,
and
you
might
note
other
successes
besides
graduation.
(b) Discuss how you would interview someone to find out whether they can
do these tasks.
(c) Can you provide any alternative hypotheses about why retention might
have gone up besides the interview process?
References
Adams, A. E., Rogers, W. A., & Fisk, A. D. (2012). Choosing the right task analysis tool.
Ergonomics in Design: The Quarterly of Human Factors Applications, 20(4), 4-10.
Annett, J. (2005). Hierarchical task analysis (HTA). In N. Stanton, A. Hedge, K. Brookhuis, E.
Salas & H. Hendrick (Eds.), Handbook of human factors and ergonomics methods (pp. 33-
31-33-37). Boca Raton, FL: CRC Press.
Baxter, G. D., Monk, A. F., Tan, K., Dear, P. R. F., & Newell, S. J. (2005). Using cognitive task
analysis to facilitate the integration of decision support systems into the neonatal intensive
care unit. Artificial Intelligence in Medicine, 35, 243-257.
Beard, D. V., Smith, D. K., & Denelsbeck, K. M. (1996). Quick and dirty GOMS: A case study of
computed tomography interpretation. Human-Computer Interaction, 11, 157-180.
Beevis, D. (Ed.). (1999). Analysis techniques for human-machine systems design: A report
produced under the auspices of NATO Defence Research Group Panel 8. Wright-Patterson
Air Force Base, OH: Crew Systems Ergonomics/Human Systems Technology Information
Analysis Center.
Bertelsen, O. W., & Bødker, S. (2003). Activity theory. In J. M. Carroll (Ed.), HCI models,
theories and frameworks: Toward a multi-disciplinary science. San Francisco, CA: Morgan
Kaufmann.
Booher, H. R., & Minninger, J. (2003). Human systems integration in Army systems acquisition.
In H. R. Booher (Ed.), Handbook of human systems integration (pp. 663-698). Hoboken, NJ:
Wiley.
Bovair, S., Kieras, D. E., & Polson, P. G. (1990). The acquisition and performance of text-editing
skill: A cognitive complexity analysis. Human-Computer Interaction, 5, 1-48.
Byrne, M. D., & Kirlik, A. (2005). Using computational cognitive modeling to diagnose possible
sources of aviation error. International Journal of Aviation Psychology, 15(2), 135-155.
Search WWH ::
Custom Search